electrician scheduling
Most efficient electrical contractor scheduling
Assign your techs the right jobs and let the dispatchers communicate to-and-fro effectively with SmartServ scheduling & dispatching software.
How it works
Get instant customer information through web booking or call integration with every call and greet the customer by name with pre-populated details.
Understand the job requirements and add them to the ticket without the hassle of forgetting to mark the job source.
Move to the scheduler, find the most suitable technician and book the job according to the time slot.
Your technicians get notified about the job and have access to all the customer service history and job details on their iPad or mobile devices.
You can track the location of your tech at any hour to make sure they are on time for the job and are not hanging out at McDonald’s!
How it works
See how Controlled Hydronics, Colorado increased their revenue by 200%
Key Solutions
SmartCall integration
Stay proactive and book appointments quickly through customer information popping up instantly with every call.
Web Booking
Score more jobs by allowing your website visitors to book appointments on the website with all available slot details.
Update jobs with a simple drag & drop feature
Manage routine scheduling program including assigning jobs to the techs, tracking job status, work location, and more, just with clicks! Make any updates with easy drag & drop.
Track real-time job update status with color code
Add color and convenience to your dashboard by using different colors for different job updates.
fREQUENTLY aSKED QUESTIONS
What is electrician scheduling software?
Scheduling software for electricians digitizes the manual job scheduling process. The users can improve organization and schedule more jobs with a click! It enables the user to assign the right jobs to the right people, track work hours, job status, tech location, and more digitally. The user can save time by automating and simplifying routine tasks. Moreover, the paperless platform allows users to save dollars while streamlining the process.
What are the benefits of using electrical scheduling and dispatch software?
Scheduling and dispatching software eliminates the manual work and speeds up the process, right from a customer call comes in to completion of job. It saves time and money by automating the daily monotonous tasks and completing them in seconds. The user can quickly assign the right techs to the right jobs, check each techs availability, categorize and color code different jobs, and more. Similarly, the users can also track the daily progress like job status, job hours, tech location, etc. Thus, it helps the field service businesses to improve efficiency.
Does your electrician scheduler have a mobile app?
Yes. SmartServ provides a scheduling app compatible with both Android and Apple iOS users.
The techs on the field can access all customer details like work history, billing details, and more on the go. The techs can send voice commands for notes and access custom templates available for estimates and invoicing.
Weak internet network? No worries because the scheduling app operates even in offline mode! And the best part, it is user-friendly and connects field techs with back-office in real-time without interruptions.
Does your electrician scheduler provide 24/7 customer support?
Yes. SmartServ dispatching software offers customer support anytime and anywhere throughout the day. A dedicated account manager stays in touch with each business for any queries. SmartServ also provides a dispatching app for tech convenience on-field. Need assistance? SmartServ’s a call away!
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