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First Time Fix Rate: Understanding and Improving Technician Efficiency

Your business could succeed or fail based on how you treat your customers at initial contact. This is because 24% of clients with a positive first encounter will stay loyal to your company for, on average, two years. The converse is true, though, as a bad experience makes customers altogether avoid your establishment. The opportunity […]

Top 5 Estimates and Invoices Software: Optimize Your Billing Process

In the dynamic landscape of modern business, efficient financial management is crucial for success. For entrepreneurs, freelancers, and established enterprises alike, accurate estimates and seamless invoicing are the backbone of healthy cash flow and satisfied customers.  In this fast-paced world, more than traditional pen-and-paper methods is required. Enter estimate and invoice software – powerful tools […]

Streamline Operations with Field Service Dispatch Software

Businesses in various industries need help to offer seamless on-site services to their clients in today’s fast-paced business environment. To provide these services, field service operations are essential. They ensure equipment is installed, fixed, and maintained while optimizing client satisfaction. However, overseeing field service operations may be challenging, particularly without the proper methods and techniques. […]

Field Tech Tracking Software: Empowering Field Service Organizations

Customers today have high expectations for the transparency and visibility of services, including appointments for field service. Field service companies are working to determine how to live up to the increasing consumer expectations, which are most likely the outcome of digital transformation and the widespread use of technology. Using field tech tracking software, field service […]

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