Mobile Integration
Go paperless with SmartServ mobile app
SmartServ App available for both iOS and Android users with offline mode.
Key Features
Mobile Scheduling
Schedule your next shift at the tap of a button! With SmartServ, managing your job schedule has never been more straightforward. Communicate with your team through push notifications from the job details page, and view all of your jobs in one place.
Job Details
Your technicians can see all their planned jobs for the day, along with customer and property data, photos, and notes from dispatch—all before heading out to get started. With a single click you can navigate through the maps to the service location.
Customer Information
Know the customer address, job history, billing history, and other customer details before stepping out.
Track & Monitor Your Technicians Time & Efficiency
Plan jobs and gather information in real time with your technicians! Know when they show up, work, and even drive with a click of a button. With integration to the scheduler board in the back office, it couldn’t get any easier.
Payment Collection
Quicken the payment collection with e-signatures through Quotes Approval System, which lets your end-customer sign via email or on the iPad.
Estimate/Invoice from the field
Get 100+ templates for estimating and invoicing, including good-better-best options. Perform on-field invoicing and directly communicate with the back-office through the SmartServ app.
Good-Better-Best Options
Add reliability and improve chances of upselling by offering good, better, best options for invoicing and quotes to your customers.
Unlimited Forms and checklist formats
Add, remove, and access unlimited customizable forms and checklists through the field service mobile app. Add, remove, and access unlimited customizable forms and checklists through the field service mobile app.
Media Notes
Share text or voice-command notes and add images in real-time with SmartServ App.
Picture-based price book
Get the combination of product details and pictures for your catalog to upsell and increase your average ticket size.
Hear Our Customer Speak!
“I chose SmartServ because they offer 24-hour support, which not a lot of other programs offer. They are willing to work with you to make changes to the software according to your business needs.”
Owner at McDonald Electrical Services
E-Business Manager at Everest Drain and Plumbing
“Absolutely recommend Smartserv to any other contractor looking for a good reliable dispatch system.”
Don Jones,
Owner at Controlled Hydronics, Colorado
Industries we serve
Companies need the right tools in the office. Give your CSRs and office managers the tool to quickly pull up service history when customers call.Easily identify which customers are up to date with their balances and who needs a reminder.
“Powerful software!
Smartserv has made this transition as easy as possible. He is always responsive when we call and checks in on us regularly when we don’t call. We are very happy with our decision to switch to Smarserv. The customer service has been outstanding starting with our first sales call to implementation.”
Dan, Owner Moody Heating and Air, Kansas
Frequently asked questions
If you have any questions, we are always here to answer them.
How can a mobile field service app help my business?
A field service mobile app lets the users manage the business from anywhere. Techs can access customer details, job history, checklists, forms, reports, and more from the field. It helps field service businesses to save time and multiply revenue. It improves customer experience, and vital information remains organized and secure. SmartServ app operates in offline mode. It enables users to work during low internet connectivity without the fear of losing data.
Is the electrical app for android?
SmartServ app is compatible with both android and iOS users.
Does the fire inspection app work on iPad?
Yes. The SmartServ fire inspection app is compatible with tablets, web, and mobile devices. It works for both android and iOS users.
Can my techs use the HVAC invoice app in the field?
Yes, the SmartServ app enables technicians to use it in the field. The techs can access job history, customer details, reports, checklists, forms, etc., from the field. Techs can also create service proposals, get signatures and approvals on the field. It allows users to conduct on-the-spot invoicing.
Does SmartServ field service mobile app work in offline mode?
Yes. The SmartServ app has offline mode. Technicians can add notes, pictures, and other media and share with the back-office team in real-time. If technicians operate in an area with low internet connectivity, they can save the data to the cloud. As soon as the internet connectivity improves, all the data automatically transfers. Thus, no information is lost.
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